Shipping and Returns
What is your return policy?
Snubbies™ products are backed by a 30 Day Money Back Guarantee. We want you to be happy! You may return your Snubbies™ for any reason within the first 30 days for a full refund (minus return shipping charges). For orders placed between November 15 and December 31, the return window is extended until January 31.
How do I submit a return?
Please email your order information to email@example.com for assistance with your return within 30-days of purchase. We will provide a Return Authorization Number and return instructions. If you need any assistance call 888-483-4968.
How soon after I return the item will I see my refund?
Once you return your Snubbies™ product, send tracking number to firstname.lastname@example.org, we will issue a refund when the product is received in our warehouse. You will receive an email confirming your refund status, and the refund will appear in your account within a few days.
Do you offer free shipping?
We offer free standard shipping (3-7 business days) to addresses in the continental US. Shipping to non-continental US is $9.99. Expedited 2-day shipping (2-3 business is available within the continental US for a flat fee of $9.99.
Where do you ship?
We ship to all US addresses. Unfortunately, international shipping is not available at this time.
When will my package arrive?
Orders with standard shipping typically arrive within 3-7 business days. Expedited orders arrive in 2-3 business days. Orders shipped to Alaska and Hawaii take a bit longer. You will receive tracking details when your order ships.